Terms of service

Terms and Conditions

This is the tedious legal stuff that our lawyer says we should bore you with if we want to stay in business. This is why we didn’t go to law school. Can you imagine having to write this stuff day in and day out?

By using this website you agree to be bound by the Terms and Conditions set out below. If you do not agree to these Terms and Conditions in their entirety please leave this website. And don’t let the door hit you on the rear on your way out. But feel free to refer your friends, especially those who may not be as picky as you.

The www.larryvsharry.com website is provided solely for your personal use. You may not use this website for any commercial purpose, except, of course, to buy things from us or from one of our excellent Larry vs Harry BULLITT dealers. 

You may also use this website to impress people you want to get to know better with how intelligent, attractive, and perspicacious you are, especially if you did not just look up the meaning of “perspicacious,” which is an expensive word our lawyer uses sometimes to try to convince us that he is worth his fee.

References in these Terms and Conditions to "we", "us" and "Larry vs Harry" are to LARRY VS HARRY APS, a private limited company organized under the laws of Denmark, with an address at Frederiksborggade 43, 1360 Copenhagen, Denmark. Come visit sometime. We’ve recently done the place over and think you’ll like it. References in these Terms and Conditions to “you” are to, well, you. We thought this was pretty obvious, but our lawyer said we had to put it in. Frankly, we hope you are the type of person who doesn’t need to be told that “you” means you.

1. The Larry vs Harry Webshop

1.1 We will take reasonable care that the details, prices, photos, and product descriptions on the webshop are correct at the time we entered the information onto the system and the webshop. What you see will depend on your monitor, computer, settings, and level of sobriety at the time you are viewing it, and so we cannot guarantee that the product images you see are an accurate representation of the actual merchandise we sell. In addition, the components, color of the components, graphic design, etc., on the photos on the website can vary from the existing models. If this is important to you, please check with us or the dealer you are working with before you order to confirm what will be included with your order.

1.2 We will not be liable if for any reason the Larry vs Harry website is not available at any time or for any period, and we reserve the right to restrict access to some parts or all of the Larry vs Harry website and webshop. We’re not sure why we have to say this; it’s not like we’re some life-and-death website that you absolutely have to have access to 24/7/365, but our lawyer made us include this. I mean really, we’re selling bikes here - amazing BULLITT cargo bikes, to be sure, but still, they’re bikes. Not replacement vital body parts or anything like that. Look, if you try the site and it’s not working, just relax, go for a walk or have a nice meal, and come back and try us later.

1.3 The prices on our webshop may or may not include VAT at the time you go to check out what you’re buying, depending on where you want us to send whatever it is you are buying from us. Our good friends in Brussels who run the European Union have made figuring out and paying for VAT only slightly less complicated than understanding differential equations (which, as we all know, are equations that contain one or more terms and the derivatives of one variable (i.e., a dependent variable) with respect to the other variable, but we didn’t need to tell you that).

At any rate, here is what happens to pricing on our website once we know where your purchase is to be sent:

•            If you are a consumer (a normal human person, someone who we can look directly in the eye, shake hands, and have a refreshing beverage with) and we are sending your order to Denmark, we will charge you the amount of VAT that the friendly folks over at SKAT say we have to. If we are sending your order to another country in the EU, we’ll charge you whatever the VAT is that your country’s SKAT-equivalent says we have to charge. And if your order is going outside of the EU, we won’t charge VAT. 
  
  
•            If you are a business (a faceless, soulless creature created by law that exists purely to accumulate profits, which we actually don’t have a problem with being a business ourselves), and we are sending your order to Denmark or any other EU country and you enter a valid VAT number during the order process, then we won’t charge you VAT. If you don’t enter a valid VAT number when you order, then we’ll have to charge you VAT as if you were a regular old meat puppet human consumer, so make sure you use your VAT number if you have one and the circumstances of your order entitle you to claim a VAT exemption. If your order is going outside of the EU, then we won’t charge you VAT either.

1.4 We may also display a delivery charge for your order, depending on where it’s being shipped. That charge assumes your delivery address is one that delivery services can reach without a huge amount of trouble. If you happen to live on an island with no connecting bridge, or at the top of a mountain with no drivable road access, or some other place that’s hard to get to, well that may be great for you, but as you probably already know you may have to pay more to get things delivered. If that’s the case, we will let you know when we have the actual delivery charge so that you know exactly what we’ll be charging you.

2. Ordering from Larry vs Harry

2.1 All orders that you place on the Larry vs Harry website are subject to our accepting the order in accordance with these Terms and Conditions.

2.2 If we do not accept your order, it could be for any one (or more) of the following reasons (or other reasons; if you knew our lawyer you’d know that he probably isn’t bright enough to have thought of everything): i. The product you ordered is out of stock; ii. We cannot obtain authorization for your credit or debit card payment; iii. We have screwed up and there was an error in the product price or description that we posted on the website; iv. We are not able to ship to your requested shipping destination (see our list of countries to which we can ship below); v. Our website is misbehaving and can’t process your order correctly; vi. We cannot validate your name or delivery address; or vii. The aliens have finally taken over and life as we know it is about to end.

2.3 When you place an order on our website we will hold a small, private celebration in our offices, which may involve a high-five or a fist bump. You will not be invited to this celebration. Afterwards, however, we will send you an email acknowledgement in which we will confirm what you ordered. The purpose of this is to let you know that we have received your order, and so you can check to make sure our acknowledgment matches your order. This email is not an order confirmation or order acceptance.

2.4 Our formal, legal acceptance of your order and the completion of the contract between you and Larry vs Harry will happen when your order is shipped. When it is shipped, we will hold another private celebration (no, you’re not invited to that one either), and will email you that your order has been shipped. If you order more than one thing from us at a time, we may ship them separately, in which case we will (a) hold separate private celebrations (NO! STILL NOT INVITED!), and (b) send you separate emails confirming shipment.

2.5 Right now we ship to the following places: All of the EU, plus those holdout countries like Switzerland and Norway, and our ex-member the UK. In addition, we can pretty much cover delivery to any country in North or South America as well as Asia. Australia is also on our shipping list, of course, and we’re still waiting on our first order to Antarctica to see how that would work out. There may be certain countries where we don’t ship – we don't want to name names, but generally, if you are able to freely access the Internet and read these words, we can probably ship to you. But check with us just to make sure. The world is a crazy place, and you never know when an open border is going to close and a closed border is going to open up. In any case, you are always welcome to come to Denmark and pick up your order at our showroom. If you provide sufficient advance notice, we may have a refreshing beverage waiting for you when you do. Or feel free to bring your own, provided you bring enough to share.

2.6 Because we ship to many countries, our prices do not include the cost of delivery or any taxes (other than VAT as we mention very tediously in 1.3 above), duties, levies, bribes, or other fees that may be charged or assessed in the course of getting your order from our door to yours. (We added the “bribes” reference as a joke. Our lawyer told us to emphasize that we are only kidding about that, we know of no such bribes being required or requested in the course of delivering any of our products to any of the fine countries in which our wonderful customers live. We promise. We are big fans of all customs officials and border guards. Still, you never know, we know that anything can happen. Now our lawyer told us to say we were just kidding about that too. Lawyers are no fun. And no, we’re not kidding.) ANYWAY, when you place your order, we will let you know what the cost will be to deliver your order to your shipping address, and that cost will be included in what we charge you for your order.

2.7 Once your order leaves our location, its delivery is up to the carrier that is handling the shipment. We can estimate delivery dates based on the information the carrier provides to us, but we are not responsible for any errors or delays that result after your order is in the carrier’s hands. After all, it’s not like we control the weather. Or the carrier, for that matter. We’re good, just not quite that good. The risk of loss passes to you on the date the products are delivered to you.

2.8 If you wish to cancel an order you have placed before we ship it to you, please contact us by email at info@larryvsharry.com. We will do our best to process your cancellation, but please understand if we begin to weep or beg in an effort to get you to change your mind. We have issues; it’s us, not you.

2.9 Our returns policy for goods shipped within Denmark is consistent with the requirements of Danish law, and for goods shipped within the EU it’s consistent with the EU requirements. For all other countries, please contact us if you want to return your order, and we will try our best to work something out, respecting, of course, your legal rights as they might apply, which may require you to pay the cost of returning the product as well as the cost of our therapy due to our chronic inability to handle rejection. (We are kidding about the therapy bills. We’ve already built that line item into our annual company budget.)

2.10 Damaged Goods: So say we've shipped your order! It's in the hands of one of those amazing delivery services that bring us everything we need in life - in your case, it's bringing you some BULLITT stuff! WHAT WE NEED YOU TO DO: (And yes this is important which is why WE ARE SHOUTING): 

1. INSPECT your BULLITT stuff when it is delivered and BEFORE you sign for it. If it's damaged, DON'T ACCEPT IT no matter how much you may want to. TAKE PICTURES of the damage and save them just in case. Then let us know about the problem and send us the pictures so we can help make things right. 
   
   
2. Okay, sometimes stuff gets delivered and accepted without being checked. Maybe your nephew who doesn't know better answered when the delivery came and just signed for it without checking. (You know he's a slacker but your sister kept bugging you to hire him, don't worry we were all stupid when we were kids, he’s not a bad egg, just a bit scatterbrained but he'll straighten out eventually.) ANYWAY, if the delivery has been accepted and you open the box and see that your BULLITT stuff is damaged, TAKE PICTURES of the damage and save them. NOTIFY US about the damage and send us the pictures. DO THIS RIGHT AWAY.  Sorry for all of the SHOUTING, but we want our customers to be happy and the sooner you report the damage to us with pictures of the damaged BULLITT stuff, the more likely we are to be able to help.  If we don't hear from you promptly, we -- and more importantly, the delivery company and the insurance company -- will assume all of your BULLITT stuff arrived safely and in good condition.

3. Paying for Your Order

3.1 All payments for orders are processed in Danish Kroner or in Euros. If you order for delivery in Denmark, we process your payment in Danish Kroner. If you order for delivery anywhere else, we process your payment in Euros.

3.2 We accept a variety of payment types; if yours is not covered on our site, please contact us and we will do our best to accommodate your preferred payment method. We are not above barter, but please understand that our office lease prohibits us from keeping any more chickens than we already have. But do feel free to stop by for an omelet sometime.

3.3 If you pay using a card that is based on a currency other than the one your order will be processed in (either Danish Kroner for orders shipping to Denmark or Euros, shipping anywhere else) the amount you will be charged will be based on the currency conversion rate applied by your bank or charge card company applicable at the time we process your order. In other words, despite all appearances to the contrary, Larry vs Harry does not control the world currency markets, so the price in your non-Euro currency may change from the date you order the product to the date we ship it.

3.4 If you use American Express, Diners Club, or a business-issued credit or debit card to pay for your order, your final price will include additional charges that your card issuer applies to the transaction.  How much that will be depends on your credit card and the amount of your purchase, and will show up when you enter your card information to pay for your purchase on our webshop. We don’t get any of those surcharges, by the way, they all go to your card issuer. And yes, they irritate us maybe as much as they irritate you.

3.5 We will not store your credit card information; only your name, telephone number, address, and mail along with your order. All info you share with us is well guarded according to the requirements of the Danish Act on Processing of Personal Data (the “Lov om Behandling af Personoplysninger” - it just rolls right off the tongue, doesn’t it?) and will not be shared with any third party (except as needed to process your order, of course). You can at all times request all data regarding you in our files deleted. Check out our Privacy Policy for a lot more detail on this kind of thing.

3.6 By ordering from us, you authorize us to transmit information about you to, and to obtain information about you from, third parties such as credit and debit card processors and shipping companies as is reasonably necessary for us to process payment and ship your order to you. We’re not going to call your mother or anything creepy like that. We just want to make sure you get your stuff and we get paid.

4. Warranty.

If you are a consumer (in other words, you’re buying as an ordinary person for your personal use and not as a business person for your business’s use) and your order is shipped to an address that is inside the European Union, you benefit from the EU’s 2-year consumer product guarantee. Our lawyer tells us it’s sometimes called the “legal guarantee,” but whatever, it basically means that your purchase is protected against “faulty goods” for two years after you receive it.

Note that this doesn’t cover every little thing that might go wrong with what you bought from us. Like if you buy some bike tires from us and then you run over a bunch of nails and broken glass and your tires go flat, that doesn’t mean the tires are faulty. It means you ran over nails and broken glass and the tires did what anyone would expect them to do when you run over nails and broken glass – go flat. (By the way, if anyone tries to sell you “puncture free” tires, run fast in the opposite direction, because there ain’t no such thing as a puncture-free tire.) 

Anyway, that’s the EU legal guarantee. But at Larry vs Harry we like to do a bit more than what we have to. Go the extra mile. Take things up to 11, as they say. So we provide our own Larry vs Harry warranty on top of that bureaucratic EU legal guarantee. (Take that, Brussels!) 

Our Larry vs Harry warranty covers you whether you are inside the EU, or outside the EU (are you listening UK, how’s life treating you out there?) - basically, anywhere in the Universe. So here is how it works. Larry vs Harry warrants what we sell as follows:  

• Frame: 5 years, starting with Bullitts purchased on or after January 1, 2021
• Front fork and steering system: 2 years
• Larry vs Harry branded parts and accessories: 2 years

The above terms apply no matter how you use your Bullitt - for personal use or for business use. We believe in our products, and make them to stand up to heavy, day-to-day use. 

• Third-party components (including but not limited to drive motors, batteries, tires, chains, spokes, pedals, grips, seat) are covered by the warranty offered by the component manufacturer. We can’t control the warranties offered by these other companies, so depending on the company they may or may not apply if you use your Bullitt for business purposes. 

Our Larry vs Harry warranty applies only to the original purchaser. It does not apply if you modify the frame.  

Note this: while the warranty we provide on our stuff covers you no matter who you are, where you are, or what you use your Bullitt for, the warranties that our third-party component suppliers offer may be different. We can’t control them (yet), all we can do is point that out to you. 

But hey look at this too: We decided to go the extra mile and make our 5-year frame warranty retroactive. That means it applies even if you are the original owner of a Bullitt purchased as far back as  January 1, 2021. You don’t have to do anything to activate this extra warranty time - just keep riding your Bullitt and know that we’re here for you if you need us.  

Of course, damage caused by misuse or mistreatment is not covered under our Larry vs Harry warranty.  Our BULLITTs are damn tough bikes, but they’re not invincible and we hope you’ll treat them with some respect. And if some idiot drives their truck over your parked BULLITT while you’re in a nearby pub enjoying a refreshing beverage, we don’t cover that either. But maybe the idiot’s insurance company will. And note that the Larry vs Harry warranty does not apply to any part of your Bullitt that has been physically modified.    

The Larry vs Harry warranty covers only the repair, or in some cases (in our sole discretion), the replacement of parts. For our Bullitt cargo bikes, the Larry vs Harry warranty is also provided under the assumption that all servicing and maintenance is conducted in a professional bike shop, by trained bicycle mechanics. We suggest you have your Bullitt serviced three times during the first two years you own it: the first service2 months after you receive the bike, the second 9 months after receipt, and the third 16 months after receipt. After that, it’s a good idea to have it serviced by a pro at least once a year.

5. Privacy and Your Data

We have a separate Privacy Policy on this website. If you have questions about how we handle personal information, that’s where you want to go. We’ll be up front about our Privacy Policy, though: We apologize now for the language in it. It’s really boring, it was clearly written by lawyers who maybe were off in the loo doing who knows what when they were handing out senses of humor, but the policy came free along with the website package that we paid damn good money for, and we don’t see the need to pay two sets of lawyers to write the same thing twice. Anyway, if you read it and stick with it, we promise you’ll learn what you need to know about how we protect your personal information. 

But to answer a common question: We don’t sell your information! To anyone! We sell Amazing BULLITT cargo bikes!

6. Jurisdiction.

The website is controlled and operated in the Kingdom of Denmark. Any terms and conditions concerning the usage of this website and your order will be governed by the laws of Denmark, and any dispute concerning use of this website or your order will be determined exclusively by the Danish Courts.

7. General

7.1 We may change these Terms and Conditions at any time. No we can’t. Yes we can. There, see, we just did it, twice!

7.2 If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect. Except for this one. This one will always remain valid and enforceable. 

7.3 We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

7.4 If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach. In other words, just because we slack off and let things slide one time doesn’t mean we’re going to slack off and let things slide every time.

7.5 We reserve the right to amend, remove or vary the services we provide and/or any page of this Website at any time and without notice.

8. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and us on the topics that they cover. They replace any earlier or existing agreements that you may have had (or still have) with us. You can rip those old ones up, you’re not gonna need them anymore.  And if you want us to waive any of these Terms and Conditions that waiver needs to be in writing and signed by someone who has the authority to sign on behalf of Larry vs Harry, which because we’re a small company means there are very few people who can do so.

If you have questions you are than welcome to contact Larry vs Harry directly on Phone +45 3136 1719 or order@larryvsharry.com

LARRY VS HARRY

To experience the World of Larry vs Harry in person, visit our Copenhagen shop at Frederiksborggade 43, 1361 Copenhagen K, Denmark. Cvr. 31187699. Or visit one of our many wonderful BULLITT dealers in countries around the world, and tell them Harry sent you!